Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-champagne-pairing-recommendation-engine.livebursts.com (hereinafter referred to as “AI Champagne Pairing Recommendation Engine” or “we,” “our,” or “us”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy explains our practices regarding data collection, use, and protection when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://ai-champagne-pairing-recommendation-engine.livebursts.com.
  2. All associated mobile and web applications developed by us.
  3. Services offered through these platforms, ensuring compliance with relevant privacy laws worldwide.
  4. Any third-party services or tools integrated into our offerings (excluding external links leading to unrelated sites).

Please note that this policy does not extend to the practices of other websites, applications, or services not owned or controlled by us.

Processing Activities

This Privacy Policy is relevant when you engage in any of the following activities:

  1. Creating and using an account on our platforms.
  2. Browsing and interacting with our websites, including filling out forms or downloading content.
  3. Subscribing to our newsletters, emails, or other communication channels.
  4. Making purchases through our online store or services.
  5. Providing feedback, reviews, or participating in surveys.
  6. Using location-based services or sharing your mobile device identifiers.
  7. Interacting with us via phone, text (SMS), or other communication methods.

Personal Data Collection

We collect various types of personal data to enhance user experiences and provide our services effectively. This includes:

  1. Account Information: Details required to set up and manage your user account, such as name, username, email address, and password.
  2. Payment Information: Transaction-related data like cardholder name, credit/debit card numbers, expiration dates, and security codes for processing payments securely.
  3. Financial Information: Data related to your financial status or transactions, which may be collected when using our financial services or subscriptions.
  4. Purchase Information: Details of products or services purchased from us, including quantities, prices, and purchase timestamps.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and advertising IDs for personalized content and analytics.
  6. Location Data: Your geographic location data when you opt-in to share it, used to provide location-based services or personalize recommendations.
  7. Feedback and Reviews: Content you submit through feedback forms, reviews, or ratings, which helps us improve our products and services.
  8. Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms (with your consent) for personalized content and sharing options.
  9. Product Information: Details about the products you interact with on our sites, such as pages visited, items added to a cart, or product preferences expressed.

We obtain this data through direct user input, automated tracking technologies (like cookies), and third-party service providers.

Cookies

We utilize cookies and similar tracking technologies to enhance your experience on our platforms:

  1. Strictly Necessary: These cookies are essential for navigating our websites, ensuring basic functionality, and providing secure access.
  2. Preference: Cookies that remember your preferences, such as language settings or display options.
  3. Analytics: Used by analytics providers to collect anonymous data about how visitors use our sites, helping us improve performance and user experience.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected or as required by law. Once the retention period expires or upon request, we securely delete or anonymize your data. Data retention periods may vary based on:

  1. The nature of the data.
  2. Legal obligations and compliance requirements.
  3. The purpose for which the data was collected.
  4. Your account activity and preferences.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask us to correct or update inaccurate or incomplete information.
  3. Erasure (Right to be Forgotten): Request the deletion of your data under certain circumstances.
  4. Restriction: Limit our use and processing of your data for specific purposes.
  5. Portability: Receive your personal data in a structured, commonly used format.
  6. Objection: Object to or opt out of certain uses of your data.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.
  8. Data Portability and Appeal/Complaint: In some regions, you have the right to file appeals or complaints with data protection authorities.

To exercise these rights, please contact our Data Protection Officer at the address provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be prominently displayed on our website, and updated policy versions will be available upon request. We encourage you to review this page periodically for the latest information.

Contact Information

For any questions, concerns, or requests related to privacy, data protection, or this policy, please contact us:

  • Email: privacy@ai-champagne-pairing-recommendation-engine.livebursts.com
  • Mail: AI Champagne Pairing Recommendation Engine, Privacy Team, [Address]

We are committed to addressing your inquiries promptly and ensuring the security of your personal information.